In 2025, Bryten—a leader in multifamily property management—partnered with Umbrello to strengthen their fraud prevention strategy and streamline leasing operations across their growing portfolio. As the multifamily industry continued to face rising fraud attempts and applicant misrepresentation, Bryten set out to find a partner capable of not only protecting their assets but also preserving the trust that defines their communities.
Umbrello’s advanced fraud detection tools offered exactly what Bryten needed: real-time applicant verification that reduced risk, saved staff time, and safeguarded portfolio performance without introducing friction to the leasing experience.
What began as an initial rollout quickly expanded after early results proved transformative. By integrating Umbrello’s fraud prevention technology across their entire portfolio, Bryten was able to shift from reactive to proactive risk management, empowering their teams to focus on genuine applicants while protecting their bottom line.
Key outcomes from the first year of partnership include:
For Bryten, these results translated into more than numbers on a dashboard. Every fraud case prevented meant a stronger community foundation, more trustworthy resident relationships, and higher confidence in property performance.
By eliminating fraudulent applications earlier in the pipeline, leasing professionals gained back valuable time previously spent investigating, rescinding, or re-screening questionable applicants. The regained productivity supported faster occupancy turnovers, improved resident experiences, and a more strategic use of corporate resources—allowing Bryten to stay focused on growth, operations, and service excellence.
On a financial level, preventing fraud protected millions of dollars in potential rent loss and an estimated preservation of more than $456 million in asset value across the portfolio Bryten helps manage. The partnership not only enhanced operational efficiency but also reinforced Bryten’s commitment to delivering exceptional outcomes for both residents and investors.
As the partnership moves forward, Bryten continues to expand the use of Umbrello’s fraud detection technology—integrating new data insights and prevention models designed to meet the evolving threats facing multifamily housing.
This collaboration exemplifies how trust, innovation, and technology can come together to protect the integrity of multifamily living—empowering teams to operate confidently and efficiently while creating lasting value for residents and stakeholders alike.
Umbrello helps multifamily operators stop fraud before it happens. Through advanced data analytics, identity and income verification, and real-time fraud detection, Umbrello empowers leasing teams to make confident, data-backed decisions. By automating fraud prevention and connecting the dots across applicant data, Umbrello helps property managers protect revenue, streamline operations, and enhance portfolio performance.
At Bryten, property management goes beyond operations—it’s about enriching lives. For nearly 30 years, Bryten has seamlessly orchestrated the complexities of apartment living through technology-driven services and a human-first approach. From resident communication and maintenance coordination to investor reporting and institutional partnerships, Bryten creates thriving, harmonious communities built on purpose and care. Every action is guided by the belief that apartment living should be more than just housing—it should feel like home.
